{"id":57599,"date":"2021-03-10T13:57:39","date_gmt":"2021-03-10T12:57:39","guid":{"rendered":"https:\/\/zenkit.com\/?p=57599"},"modified":"2023-07-19T13:13:42","modified_gmt":"2023-07-19T11:13:42","slug":"chat-the-digital-replacement-for-conversation","status":"publish","type":"post","link":"https:\/\/zenkit.com\/en\/blog\/chat-the-digital-replacement-for-conversation\/","title":{"rendered":"Chat – The (Digital) Replacement for Conversation"},"content":{"rendered":"

\"Twelve<\/p>\n

We spent most of our day-to-day communicating. Whether that be in the form of verbal communication to our loved ones before leaving the house, through written communication via emails or reading the news, or engaging in (virtual) conversation via chat apps.\u00a0<\/span><\/p>\n

According to the <\/span>Measurement of Time Spent Communicating<\/span><\/a>, 50-80% of our workday is spent communicating and two-thirds of that time is spent talking. Now that\u2019s a LOT of chatting, I\u2019d say.<\/span><\/p>\n

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Conversation Is the Core of Life<\/strong><\/h2>\n

Communication is at the heart of everything. Disagree with me? Communication is one of the most intrinsic parts of life. Life without the ability to communicate seems unimaginable. Even those who cannot communicate verbally have ways to communicate with others in society through, for example, sign language.\u00a0<\/span><\/p>\n

Communication is the ability to interact with others and the world; to communicate is to live. We love to communicate and in the digital age use technology such as chat apps or social media to express ourselves, share our opinions, and engage in (digital) conversation.<\/span><\/p>\n

Chat apps are considered an integral part of personal and business communication. Whether the <\/span>use of chat apps in the workplace benefit employee productivity<\/span><\/a> is a separate debate in and of itself. However, more often than not, the people we see glued to their phones have a chat app open. Even if they are currently reading the news or scrolling through social media, the (message and) share button and our intrinsic need to connect with others veer us toward sharing this consumed information with others (eventually).<\/span><\/p>\n

\u201cHuman beings need a medium to communicate emotions, instinctive or intuitive feelings as distinguished from reasoning or knowledge.\u201d – <\/span>Dr. Suman Kumar Katsuri<\/span><\/a><\/p><\/blockquote>\n

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Why Good Communication Isn\u2019t a Given<\/strong><\/h2>\n

Just like any skill in life, communication is an art form. You\u2019d think that because we all communicate, we\u2019d all be experts at it, but this is sadly not the case. Communication is very complex and incorporates the action and understanding of a variety of factors such as verbal communication, the act of \u2018converting\u2019 concepts such as ideas or emotions into words, our body language\u2026\u00a0<\/span><\/p>\n

\"GIF<\/a>
via Team Tumult on GIPHY<\/figcaption><\/figure>\n

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There\u2019s even a field dedicated to understanding how humans communicate called anthroposemiotics wherein experts analyze and aim to explain human interaction. The complexity of communication makes interaction difficult at times while simultaneously providing a variety of alternate opportunities to be creative and expand current knowledge. Good communication is therefore not a given, due to a diversity of factors rather than for lack of a predetermined system. The beauty of communication thus lies in complexity.\u00a0<\/span><\/p>\n

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Tools We Use to Communicate<\/strong><\/h2>\n

Now that we\u2019ve established that communication is an intrinsic part of life, let\u2019s look at one of the most common forms we use almost daily to communicate with one another. We use tools like chat apps, email and other forms of media to communicate with family, friends, colleagues, businesses, and even strangers at times. Chat apps, however, take the cake as the number one preferred medium of communication for ease of use and accessibility.<\/span><\/p>\n\r\n